When someone says the word “marketing,” the initial thoughts that come to people’s minds are sales talking, customer service, advertising, and/or social media and blog posts, or any combination thereof. It may not be wrong, but surely the concept has deeper roots than just getting a “come on” for people to trade their hard-earned cash for a product or a service.
For the better business-minded people out there, the focus of the game has shifted to customer experience, the concept that looks at consumer interactions and how your potential leads form a relationship with your brand. Extending that logic, forking cash over doesn’t terminate the connection; sure, it may be the end of the transaction, but it’s just the beginning of the experience. There’s still the post-sales service (via customer service), trust and loyalty maintenance, etc. It’s kind of an “It’s not about the destination but about the journey” thing.
True enough, the most memorable relationships continue after you receive the customer’s money.
But how do you start getting those people to show even a bit of interest in your company? It’s not like you can do so much after traditional marketing, right? Right?
As it turns out, there’s one avenue you may not have thought of but works because of its uniqueness: PowerPoint. It’s one of those functions that the software wasn’t intended for but still amazingly works given its nature.
You know where this is going: a public speaking arrangement where you can use your deck as a tool for your sales pitch. But what benefits would that bring? Won’t it be just like how you started your whole enterprise, only your audience are executives instead of potential customers?
There are a few more things you can do besides showing off your products and offering crazy sales. Conversations, arguably the best sales pitch ever, become more than just pitches. Check the following infographic to learn all about the advantages you can get from using PowerPoint presentations when it comes to gaining more leads.
Barr, Corbett. “The Best Sales Pitch Ever.” Fizzle. November 16, 2016. www.fizzle.co/sparkline/the-best-sales-pitch-ever
Zwilling, Martin. “‘Customer Experience’ Is Today’s Business Benchmark.” Forbes. March 10, 2014. www.forbes.com/sites/martinzwilling/2014/03/10/customer-experience-is-todays-business-benchmark/#50113f125011
The best leaders work resolutely to unite their team to achieve their goals. Working hard is a given for them, and so is playing hard. They can channel their energy towards any challenge, and they can rest their minds despite the many responsibilities that await them. In other words, the best leaders know the secrets of mindfulness.
Before delving into what mindfulness is, let’s first clarify what it’s not. Mindfulness is not a religious activity—although it is, to some extent, transcendental in nature. It’s not about putting your thoughts to a pause, nor is it a way of escaping from reality. Most importantly, it’s not a one-time fix for your problems.
Mindfulness is a basic ability that you can harness if you put your mind to it. It involves focusing on the present, detaching your judgment from your reactions, and practicing self-observation. Its utmost goal is to rouse the inner workings of your mind so you can perform at your best. By training to be mindful, you can remodel your brain structure and mental composition.
Mindfulness for Business Leadership
Mindfulness presents many positive implications for business. In fact, it’s believed to be the one solution to the world’s illnesses. But as underlined before, this state of consciousness is not really a panacea. What’s more, there’s no substantial data relating to its impact on contemporary leadership.
If there’s no solid research about how this practice can “cure” the industry, then where does the overwhelming enthusiasm for it come from? Incidentally, it’s all based on personal observations and experiences. Take Bill George, for example. George, a Harvard professor and former Medtronic CEO, shared how meditative practices had helped him cope with his struggles at the top of the business chain. Another business tycoon who leveraged the power of mind training to become an effective leader was Apple’s co-founder, Steve Jobs. Jobs practiced Zen meditation techniques to gain better business clarity.
Apart from the influence of these people, another reason why mindfulness is gaining a wider audience is the growing need of business leaders to find a timeout from their busy careers. They need a way to stop the world on command, and mindfulness can help with that.
How to Be a Mindful Leader
Proper training can enhance your leadership abilities and improve your resilience. The following seven mini-habits are a good place to start.
1. Make time for introspective practice.
You need a proper space and enough time to carry out a mindful, introspective exercise that will awaken your mental mechanisms. The said exercise can come in many forms: journaling, praying, taking long walks, hiking, jogging, doing yoga, and meditating, among others. Any activity that lets you center into yourself will help open your inner sense of well-being. By developing simple habits like these, you’ll gain clarity to make sound decisions and become more aware of your impact to the world.
2. Pay attention to the present moment.
Mindful leaders know how to dwell in the moment and live life as it happens. After all, one of the aims of mindfulness is to quiet the mind and see everything as it is. Train your mind to pay attention to what’s immediately happening before you. You may occasionally find yourself getting caught up in your thoughts and emotions, but that’s alright, as long as you always return to the present.
3. Acknowledge your thoughts and let them roll by.
One of the important skills that come with mindfulness is metacognition, the ability to let your judgments roll by after making a mental note of them. Metacognition allows you to observe each moment and participate in it. It’s like going into the riverbank of your stream of consciousness to see what’s going on inside your head. You’ll find your thoughts, feelings, sensations, and impulses laid open before you. As a leader, you’ll find this helpful as it will keep you from being overly reactive or overwhelmed. You’ll be able to take broader perspectives into account before making crucial decisions.
4. Let your mind wander but only for a while.
While you’re in the middle of an exercise—practicing introspection, staying anchored to the present, observing metacognition—your mind may wander off. When this happens, don’t beat yourself up. Instead, just recognize where your mind has wandered into and gently bring it back.
5. Marry your head with your heart.
For you to become a mindful leader, you have to let your heart and mind become one. This may sound easy, but it’s not. As Buddhist monk Thich Nhat Hanh said, “The longest journey you will ever take is the eighteen inches from your head to your heart.” To be a mindful leader, you must have the courage and the passion to be better. You should be able to exhibit intentionality in every action you take.
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To be truly mindful, you must reduce the unnecessary chatter in your head. You can’t focus on yourself if you’re always bombarded with distractions. You need an opportunity to de-stress and gather your thoughts. Do this by disconnecting from the world. Unplug everything that can distract you—people, gadgets, and noisy objects that keep you from centering on important things.
7. Take interest in the world around you.
You can only put yourself in the present if you take an interest in the world inside your head and the universe around you. Curiosity is the ingredient that will truly open your mind to its full capacity. Without it, you’ll have no motivation to explore the extraordinary capabilities of your mind.
The pursuit of mindful leadership will help you gain a deeper understanding of yourself and your bearing to others. Mindfulness will drive away trivial and noisy thoughts to help you focus on what’s paramount. Ultimately, it will allow you to become an authentic leader in your field.