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Closing a Deal Without Assuming a Salesperson’s Role

Contrary to popular opinion, there’s nothing inherently wrong with hard selling. If you know you have a wonderful product that should see the light of day, then by all means go and sell it hard. However, you need to be wary of the caveats and repercussions that you may encounter along the way. Make sure that when convincing a prospect of the value of your business, you remain honest and true. Also, before going around and trying to talk people into investing in your product, make sure that you’re adept enough to communicate and empathize with them.

The problem with most salespeople today is that all they care about is closing the deal. They don’t bother about being honest with the consumer. They hardly go out of their way to find out what the consumer really needs. This is exactly why sales agents have developed a notoriety so ill that people recoil when they see a salesperson trying desperately to catch their eye. The harsh truth is that being a salesperson today is synonymous to being pushy and annoying. If the economic landscape is to reach a higher bar, this stigma has to end.

The Logic Behind Using a No-Pitch Promotion

No one can change the salespeople’s reputation but the salespeople themselves. Many companies have already figured out the right ways to reach consumers without distressing them. Surely, a lot more would follow if only they knew how. If you still haven’t employed the right techniques in selling without coming off as obnoxious, here are two of the main reasons why you should change your ways now:

How to Make a Deal Without Sounding Like a Salesperson

  • To take the pressure off the audience

What seems to be the salespeople’s role today is to serve themselves and their company. However, there should be a shift in perspective. Instead of thinking of their own good, salesmen should serve customers and see how they can help alleviate their concerns. Instead of inconveniencing prospects, salespeople should strive to make matters easier and more convenient for them.

The last thing you want as a salesperson is to give the impression that you’re trying to squeeze every penny out of your customers. Shoving the product down the customers’ throat won’t make them pay for it. Put them at ease and let them be comfortable so that they can make that decision for themselves.

  • To differentiate yourself from corporate players

One of the advantages that a small business holds over a goliath is that it has an option to personalize the customer experience. Customers like it when they’re treated in a special way. This is why even big players in the business field should try to mimic the small-business model of sales. As a salesman, you should be more personable. Take your time in easing the prospect into your business. Instead of rushing to pocket the money, let the sales process unfold. If you focus on attending to your client’s needs before anything else, the deal will close itself.

How to Make a Deal Without Sounding Like a Salesperson

Four Proven Ways to Sell Without Being Aggressive

Most salesmen are torn between hard selling and using alternative sales techniques that are subtler and less aggressive. On the one hand, hard selling makes a salesperson feel like s/he has done everything in his or her power to gain a new customer. On the other hand, it is usually a turn-off to customers, and therefore, a big no-no. Fortunately, there are easy and effective ways to sell without sounding like a salesperson. Here are some of them:

1. Be transparent about your business processes

Make your business processes open for the public to see. Share every thought and effort that went into creating your product or developing your service. Tell your prospects what went wrong and what worked out in the end. In other words, lay your brand bare before them.

By doing this, you’re essentially inviting people to trust you and see you not as a business without a face but as a familiar friend whose struggles and successes they had the privilege of knowing. By being vulnerable and letting them into your business’s personal bubble, you’re giving them an invitation that they can’t turn down. The bottom line? Genuine stories sell.

2. Demonstrate what your product does

Merely talking about the product won’t cut it. To persuade a crowd of skeptic consumers, you need to let the product speak for itself. Show your prospects exactly how your product works so that they can judge for themselves whether it’s good enough to satisfy their needs. A product demonstration is a quick and effective way to tell someone just how great your offers are without actually telling them.

How to Make a Deal Without Sounding Like a Salesperson

3. Pitch at the right time and in the right place

Timing is key in every field, and it’s not surprising that it’s just as important in sales. A good salesperson can tell when it’s appropriate to approach a customer with a product offer or when it’s best to just drop it and focus on addressing the customer’s immediate concerns instead. Watch for external cues that will give you hints on whether or not a customer is open to a sales pitch. If you insist on troubling a prospect, you might end up losing a potential client for good.

4. Focus on addressing the consumer’s pain points

It only makes sense that if you let your prospects do the talking, you can’t possibly annoy or offend them. In fact, if you assume the role of a listener from the start, it’s likely for them to relax and feel comfortable around you. That said, before you make a pitch, make sure to hear out your customers’ side of the story first. Let them spill out their concerns so that you can thoroughly assess the situation. Only talk when you know that you have something useful to offer. Your proposed resolutions should revolve around their problems. Remember, the goal is to help the customers, not to take their money.

The approach to sales described here isn’t new or farfetched. In fact, it has been used by top marketers for many years now. However, until every salesperson learns how to use the methods of soft selling to better attract and gain customers, the reputation of the sales world will be stuck in the dead zone.

 

Resources:

Charles, Jeff. “5 Easy Ways to Sell Without Being Pushy or Obnoxious.” Small Biz Trends. August 31, 2015. smallbiztrends.com/2015/08/easy-ways-to-sell.html

Flynn, Pat. “How to Sell Without Selling: The Art of No-Pitch Promotion.” Smart Passive Income. May 20, 2014. www.smartpassiveincome.com/how-to-sell-without-selling-the-art-of-no-pitch-promotion

Gregory, Alyssa. “12 Tips for Using a Soft Approach to Make the Sale.” Sitepoint. June 22, 2010. www.sitepoint.com/using-a-soft-sales-approach

Iannarino, Anthony. “Don’t Mistake Selling for the Hard Sell.” The Sales Blog. May 28, 2010. thesalesblog.com/2010/05/28/don%E2%80%99t-mistake-selling-for-the-hard-sell

Nornberg, Vanessa M. “3 Ways to Tell When a Customer Is Ready to Be Sold.” Inc. August 8, 2014. www.inc.com/vanessa-merit-nornberg-nornberg/3-ways-to-tell-when-a-customer-is-ready-to-be-sold.html

Verrill, Ashley. “How to Sell Without Sounding Like a Salesman.” Scott’s Marketplace. July 17, 2013. blog.scottsmarketplace.com/how-to-sell

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What Makes a Winning Investor Pitch Deck?

Whether your business is small or multinational, one thing will always be present. Barring the basic constants (employees, profits, losses, gains, etc.), in one way or another, you’ll always find yourself in a meeting room, giving or receiving a pitch. With the former, how well you do could spell the survivability or demise of your startup company or the guarantee of funds for your next big project. It doesn’t need saying, but a pitch is an important step toward success.

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This is why you’ll more likely fret over nailing your pitch the first time rather than wait for a redo. You’ve got the public speaking skill to charm your audiences, but of course, a good support will take you further. That support is your investor pitch deck. You’re already aware of what makes a PowerPoint presentation powerful. At this point, what you need to know is what makes your presentation—and by extension, your business—the winning choice.

Crafting an Amazing Pitch Deck for Financial Engagements | Notebook

Major Paradigm Shift

When technology advances as quickly as one can say “supercalifragilisticexpialidocious,” the world changes as well. Take for instance the evolution of news material from the invention of the printing press to the few short years after online articles became a thing; today, print lags behind digital.

In the same way, figure out what paradigm shift is causing the problem you’re trying to solve. In Andy Raskin’s article, he says Zuora, a software company, has the “greatest sales deck” because they start off framing a change that not only arrests attention but also puts in perspective how the “shift affects [the audience], how it scares them, and where they see opportunities” all at once. During that fleeting moment, you hint where your pitch is going without saying it outright, but just enough to spark curiosity.

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Additionally, doing so nicely sets up the…

Crafting an Amazing Pitch Deck for Financial Engagements | Problem = Lower Morale

Problem

One thing that pitches always highlight is how a product works vis-à-vis a solution. “My/Our product can do this and that with these features and those upgrades. I/We believe it’s something that can help people.” There’s nothing wrong with that; in fact, it’s basically a must. If you truly think your business is something that can be beneficial to your target market, or even society, then you would spill your heart out on why your interpretation of a solution is better. But a more general question to ask is, “How bad or big is the problem?”

Put as much flair and buildup into the problem you’re trying to solve as much as you do into your solution. This will give your possible investors a glimpse of, if not completely understand, how said challenge affects people on a larger scale, how your product addresses that, and even your motive and drive to continue working on your proposed solution. Doing so will put into context your enthusiasm during your pitch. It will then be more memorable, and they’ll realize you’re the correct choice.

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Crafting an Amazing Pitch Deck for Financial Engagements | Line and bar graph increasing

Data

Before you even started your business, you already researched extensively on your target demographic, logistics, and the many other particulars for your enterprise. Then you release your product, even if it’s an alpha or a beta demo, and gather your results. Keep those numbers and feedback in hand; you’ll need them just as much as the initial research because that’s what you wow your pitch audience with.

Figures give a more concrete achieve and set a more realistic standard than hypotheticals, especially when accompanied by testimonials from customers. Framing and hyping the climax of your pitch is a method of romancing the audience that makes them want more. When you’re done setting up the real numbers for a “hypothetical” product to get their hopes up, that’s when you take them by surprise (but not really, given that you’re pitching something to them) and introduce your…

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Crafting an Amazing Pitch Deck for Financial Engagements | the Solution

Solution

This is the first time they’re hearing about your actual product. All the data and testimonials you’ve thrown to your audience now have something to fall on—a kind of “a name to a face” logic. You already went all-out with your first few slides, so it’s time to let your proposed solution stand on its own. Don’t just focus on the features that people loved; show and tell what sets you apart from your competitors and why investors should pick you.

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Since this is the crux of your pitch, continue with the same level of eagerness you had in the first part as you go for the last stretch. Just because you’re ending doesn’t mean you can let up. If anything, a better conclusion results in a more powerful impact that can guarantee your cashflow and move to a brighter future.

Pitches shouldn’t be necessarily difficult, but when you consider the pressure you feel because of the supposed “life-or-death” outcome of either a small business or a project, the stakes become higher. Don’t let yourself buckle down because of the pressure though. Once you ace this, you’re on your way to more exciting prospects.

Remember what you need to focus on and emphasize on your deck. It’s about your company, your product, and your passion. You may be out looking for funds, but it’s only a step toward your larger goal: solving a problem you know society shouldn’t deal with.

 

Resources:

Chuang, Alex. “The Quick and Dirty Guide to Creating a Winning Pitch Deck.” Startup Grind. n.d. www.startupgrind.com/blog/the-quick-and-dirty-guide-to-creating-a-winning-pitch-deck

Eckler, Daniel. “How to Design a Pitch Deck: Lessons from a Seasoned Founder.” Medium. n.d. www.medium.com/swlh/how-to-design-a-pitch-deck-lessons-from-a-seasoned-founder-c816d1ae7272

Harroch, Richard. “How to Create a Great Investor Pitch Deck for Startups Seeking Financing.” Forbes. March 4, 2017. www.forbes.com/sites/allbusiness/2017/03/04/how-to-create-a-great-investor-pitch-deck-for-startups-seeking-financing/#db6b7f62003e

Lee, Aaron. “30 Legendary Startup Pitch Decks and What You Can Learn from Them.” Piktochart. n.d. www.piktochart.com/blog/startup-pitch-decks-what-you-can-learn

Lenaerts, Sven. “10 Presentation Design Tips (for the Best Pitch Deck).” Envato Tuts+. May 25, 2016. business.tutsplus.com/tutorials/10-presentation-design-tips-for-the-best-pitch-deck–cms-24860

Raskin, Andy. “The Greatest Sales Deck I’ve Ever Seen.” The Mission. September 15, 2016. www.themission.co/the-greatest-sales-deck-ive-ever-seen-4f4ef3391ba0

Welton, Caysey. “Across Age Groups, Print Lags Far Behind Digital and TV as a News Source.” Folio: Magazine. June 21, 2016. www.foliomag.com/across-age-groups-print-lags-far-behind-digital-and-tv-as-a-news-source

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Tour of California 2017 and the Seven Stages of the Business Cycle

The Tour of California is a professional cycling race that has been dubbed as America’s Tour de France. Debuting in 2006, the event is considered as one of the most important cycling races in the United States. Although it’s now held every year in May, it was originally a February affair. The change was made back in 2010 when organizers wanted to make the race a preparatory event for the Tour de France. The Tour of California typically covers 700 miles through the U.S. state of California.

This year, the cycling race will start on May 14 and cap off on May 21. It’s only a few days before the event officially starts, and excitement is already building around the cycling community. Kristin Klein said, “As the sport of cycling continues to bloom in America, the Amgen Tour of California men’s and women’s events are both part of the UCI World Tour for the first time, a privilege and designation reserved for the world’s premier’s races. This means the competition will reach an all-time high, with the best racers and best teams in the world lining up to take part.”

All this hype will surely attract the public’s eye. Indeed, as Klein noted, “The Amgen Tour of California is America’s greatest race, and this year more than ever, the world will be watching.” Cycling enthusiasts, athletes, health junkies, and casual fans alike will all be there to support the cause. But there should be one more group that ought to jump on the bandwagon: businessmen. That’s right—men in suits may seem like the odd-ones-out in a crowd of Lycra-shorts-wearing people, but they’re not far removed from the spirit of this occasion. In fact, the Tour of California cycling race may just be the new business metaphor that entrepreneurs, like you, need.

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Resources:

Chen, Sheen. “What Are the Stages of a Business Lifecycle and Its Challenges?” Business 2 Community. March 4, 2014. www.business2community.com/strategy/stages-business-lifecycle-challenges-0798879#osr2aRkspuuKlDE5.97

Griffiths, Andrew. “If You Want a Solid Future You Need to Know Where You Are in the Business Life Cycle.” Inc. April 19, 2016. www.inc.com/andrew-griffiths/which-part-of-the-7-stage-business-life-cycle-are-you-in.html

Janssen, Thierry. “The 7 Stages of Business Life Cycle.” Just in Time Management. n.d. www.justintimemanagement.com/en/The-7-stages-of-business-life-cycle

Schilken, Chuck. “Amgen Tour of California Announces Routes for 2017 Race.” LA Times. January 31, 2017. www.latimes.com/sports/sportsnow/la-sp-tour-of-california-route-20170130-story.html

“2017 Tour of California Routes Announced.” Cycling News. January 31, 2017. www.cyclingnews.com/news/2017-tour-of-california-routes-announced

“Where Are You in the Seven-Stage Cycle?” Addison and Company. n.d. www.addisonandco.co.uk/the-7-stages-of-business

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Using Humor During a Pitch

“Laughter is the best medicine.” It’s one of the many mantras funny people live by. That and “Laugh with people, not at them” are some of the better ways of looking at the best side of humor. While it unfortunately may not be for everyone (there are some very serious people out there), the sound of laughter is still pleasant to hear.

That simple, lighthearted reason is why it’s a good idea to incorporate humor and make people laugh during your presentation. You’re fostering a more welcoming atmosphere and making sure any tension is laughed away. In addition, you’re giving your audience members a good time by ensuring they don’t get bored while you talk.

It doesn’t mean that you must be a comedian—although there are a few pointers from their trade you could take lessons from. Humor can be strategically inserted into your speech or be present in your slides, like a funny image or a reference to pop culture. There are just a few reminders you must be mindful of.

Pitch Consideration #1: Relevance

Relevance

Recall what public speaking greats do before they get to their main point. A common technique is sharing a story, personal or otherwise. Another is telling a quote they hold close to their hearts. There are others, too, who crack jokes. A shared trait of all three methods is that they serve as an introduction and give the audience an idea and/or a stance on the subject of your speech.

Determine the topic of your quip and make sure that it is relevant to what you’re going to talk about. You don’t want an off-hand punchline that steers away your audience’s focus or doesn’t add anything to your point. It’s just like picking a quote or a story to start your speech with: you always connect it to your topic. The same treatment should be accorded to your jokes as well.

Pitch Consideration #2: Timing

Timing

Jokes have two parts: the setup and the punchline. Veteran comedians have mastered the technique of making their audiences wait for a few moments after building up the former and before saying the latter. The dramatic pause in between evokes a heightened sense of suspense and highlights the punchline. In much the same concept, use that similar sense of timing when you belt out your jests.

Showering your speech with too many jokes dilutes your message with unnecessary asides, making it difficult for your audience to sort through the extra information and get to the meat of your message. Time your jokes with breaks in your piece, like when transitioning to your next point or when you know that you just gave your audience an information overload. Take a breather with a few laughs—just like in life.

Pitch Consideration #3: Sensitivity

Sensitivity

As much as humor is not for everybody (as healthy as that may be), there are also types of jokes that don’t sit well with everybody. For instance, a recent study correlates dark humor appreciation with high IQ, but a speech is not the proper platform, time, or place since the former doesn’t sit well with everyone. In short, choose which kinds of jokes to dish out.

A good type is where you can poke fun at yourself lightly. Don’t be afraid to make yourself the butt of your own jokes. If anything, it shows the level of confidence you have for and about yourself. Don’t let another person be a victim of your own humor; it might be interpreted as a sign of insecurity because you need to put someone down for you to come out on top. It helps that you don’t attack or isolate anyone or put someone in an embarrassing spot, especially if said individual is well-known and/or influential. The safest victim of your jokes is yourself.

Humor is a trait not many people are blessed with but is almost vital in socialization, so studying about being funny and making the conscious effort—although not trying too hard—can be seen as a good thing. When your intent is to use jokes as a tool for a light mood, then you’re grasping the concept of humor nicely; employing it on something as serious as a pitch is always a welcome thought. Make your audience livelier with hilarity and enjoyment since, after all, laughter is the best medicine.

 

Resources:

Anderson, Gail Zack. “How to Use Humor in Your Next Presentation.” Business Communications. September 26, 2011. www.managementhelp.org/blogs/communications/2011/09/26/how-to-use-humor-in-your-next-presentation

Asher, Joey. “How to Inject Humor in Your Presentations.” Speechworks. n.d. www.speechworks.net/how-to-inject-humor-in-your-presentations

Barancik, Steve. “How to Use Humor Effectively in Speeches.” Write-Out-Loud.com. n.d. www.write-out-loud.com/how-to-use-humor-effectively.html

Brounstein, Marty and Malcolm Kushner. “How to Use Humor in You Presentation.” Dummies. n.d. www.dummies.com/careers/business-communication/public-speaking/how-to-use-humor-in-your-presentation

Doward, Jamie. “Black Humour Is Sign of High Intelligence, Study Suggests.” The Guardian. January 29, 2017. www.theguardian.com/science/2017/jan/29/dark-humour-high-intelligence-study

Marshall, Lisa B. “How to Make People Laugh During Presentations.” Quick and Dirty Tips. January 1, 2010. www.quickanddirtytips.com/business-career/public-speaking/how-to-make-people-laugh-during-presentations

Pain, Elisabeth. “Slipping Humor into Scientific Presentations.” Science Magazine. April 1, 2011. www.sciencemag.org/careers/2011/04/slipping-humor-scientific-presentations

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How Stage Presence Can Boost Your Presentation

A speaker standing still throughout a presentation is dull to watch. The audience may not relate with your message if you don’t show enough interest in delivering it. In the same way, if you move excessively onstage, you may risk distracting your viewers from the content of your presentation. Exaggerated and unnecessary movements only make you look like you’re trying too hard. You should know how to carry yourself under the limelight. Smoothly transition from one point to another using fluid movements.

The Power of Body Language

Dynamic speakers maximize their stage presence by moving around and owning the stage. They also use appropriate body movements that help accentuate their point. Moving purposely and naturally will give you an opportunity to foster a bond with your audience. Being dynamic onstage will endear you to your audience and help you win their attention and favor.

How Stage Presence Can Boost Your Presentation: Captivate Interest

Captivate Interest

A compelling speech and a well-designed PowerPoint deck will only win you half the battle. Ultimately, the success of your presentation lies on how well you deliver it. What’s a good content if it can’t be understood by the audience? When stressing an idea, match your words with the proper gesture and non-verbal cue. Use appropriate body language so as to stress your message. Remember, content, design, and delivery work hand in hand. You need to put equal emphasis on all three for your presentation to be successful.

How Stage Presence Can Boost Your Presentation: Stimulate Emotions

Stimulate Emotions

Certain body movements are so engaging that you can use them to invite your listeners to join in the conversation. You can make your presentation feel like a dialogue rather than a monologue by simply putting a variation in your movements. The more you make your audience feel included, the more you can build rapport with them. Once you have that connection, your audience will be more likely to remember your message and share it to others. 

How Stage Presence Can Boost Your Presentation: Highlight Transitions

Highlight Transitions

When you’re relating a narrative that involves occurrences from the past and present and some hopes or predictions for the future, you can move around the stage to establish the transitions between them. For instance, you can start ambling to one side of the platform to communicate that you’re talking about the past. Then, you can walk to the other side to show a change of perspective. Your audience will get a hint that you’re now talking about the present. Finally, when you return to the center, your audience will know that you’re moving on to future events. Needless to say, you need to make these transitions look and feel natural. Draw a pattern in your movements, but make sure the audience won’t detect it. 

Move with Meaning

Now that you know how important body language is when delivering a presentation, you’re probably wondering how you can use it to your advantage. There’s only one sure way to master this skill: REHEARSE. As ironic as it sounds, rehearsing your movements onstage will help you carry and deliver them with grace. Practice until your non-verbal expressions look seamless and natural. Moving with purpose and meaning will make you look confident onstage. But more important than this, it can make your audience feel more engaged and included. Make sure not to forego an impactful body language.

 

Resources:

Galarza, Erin. “Public Speaking: Developing Stage Presence.” Percolate. February 25, 2015. blog.percolate.com/2015/02/public-speaking-developing-stage-presence

Gallo, Carmine. “The Presentation Secrets of Steve Jobs: How to be Insanely Great in Front of Any Audience.” Presensatie. 2010. www.presensatie.nl/wp-content/uploads/2014/08/Presentation-Secrets-Of-Steve-Jobs.pdf

Genard, Gary. “The 5 Key Body Language Techniques of Public Speaking.” Genard Method. May 31, 2015. www.genardmethod.com/blog/bid/144247/The-5-Key-Body-Language-Techniques-of-Public-Speaking

Young, Graham. “To Move or Not to Move When Presenting.” Young Markets. October 10, 2012. youngmarkets.wordpress.com/2012/10/10/to-move-or-not-to-move-when-presenting

“Gestures: Your Body Speaks.” Toastmasters International. June 2011. web.mst.edu/~toast/docs/Gestures.pdf

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